| Subject: | Extreme Dishonesty |
| Review: | They were a day late showing up. I was treated rudely by the owner Leo when I asked why. He told me the truck was broken down, but refused to provide any information regarding where the truck was. I should have canceled them, but we were on a time constraint and we were depending on them. Our stuff showed up on a truck belonging to a different company (called MTF relocation) and I was promised by Leo that it would be one truck doing the delivery and only his company would be involved. Most of our furniture was damaged and two of our boxes were missing, including our computer. We couldn't even use our bed due to damage and missing components. We are still sleeping on the couch which is also damaged. Plus it was $710 more than quoted. |
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| Quote or Order ID: | 14196 |
| Quote or Order Cost: | $3710 |
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| Origin: | Virginia |
| Pickup: | Late |
Time from first available
date the wehicle was picked up: | 1 day(s) |
| Destination: | Washington |
| Delivery: | On Time |
Total Time from pickup
to delivery of vehicle: | 24 day(s) |
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| Dirty: | No |
| Items Stolen: | Yes |
| Damaged: | Yes |
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| Honesty: |  |
| Knowlegeable: | |
| Hold Times/Promptness: | |
| Overall Customer Service: | |
| Primary Contact: | Leo (Rude) |
| Secondary Contact: | Christina (Nice) |
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