| Subject: | a terrible experience |
| Review: | My move from New York to Philadelphia was terrible thanks to this company. They were slow to pack the van (even though I helped them with the boxes), got a parking ticket on my street that they insisted I pay for even though I warned them not to double-park their van, took 4 hours to do a 1.5 hour drive and had McDonalds wrappers falling out of the van when they arrived, and refused to unload my belongings until I paid them an amount that was about double the original quote! The movers themselves were mostly nice, if a bit incompetent, but Mark, the apparent head of the company, is a bully, a liar, and obnoxious. I honestly couldn't believe what a terrible experience it was, and nobody attempted to apologize for their gross underestimate with the original quote, nor their absurd insistence that I pay for their NYC parking ticket. It was such a bad experience that I never want to use movers again. |
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| Quote or Order ID: | 800 |
| Quote or Order Cost: | $1500 |
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| Origin: | New York |
| Pickup: | On Time |
| Destination: | Pennsylvania |
| Delivery: | Late |
Total Time from pickup
to delivery of vehicle: | 6 day(s) |
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| Dirty: | No |
| Items Stolen: | No |
| Damaged: | No |
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| Honesty: |  |
| Knowlegeable: | |
| Hold Times/Promptness: | |
| Overall Customer Service: | |
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