| Subject: | NEVER EVER USE THEM. |
| Review: | THEY MOVED A 1BD APARTMENT FROM THE UPPER EAST SIDE TO MIDTOWN.
I FIRST WHEN I SPOKE TO MARK HE SAID THAT A MOVE LIKE THAT TAKES 3 HOURS.
WHEN OTHER MOVERS WERE QUOTING ME 6. I SPECIFICALLY TOLD HIM AMOUNT OF BOXES, AMOUNT OF FURNITURE AND DESCRIPTIONOF IT. I WOULD EXPECT THE MOVE TO TAKE SOMWHERE AROUND 6 HOURS. BUT WHEN THEY SAID THAT I HAVE TO PAY FOR 9HOURS PLUS 220$ POR PACKING MATERIALS WHICH HE NEVER TOLD ME ABOUT I WAS SURPRISED. I CALLED MARK AND HE SAID WELL YOU KNOW REAL PRICE CAN'T BE DETERMINED UNLESS ITS AN ONSITE ESTIMATE. I GAVE YOU AN ESTIMATE NOT LIKE I GAVE YOU A FLAT RATE. WHAT A JERK THIS MARK IS. MOVERS SAID THEY WOULDN'T UNLOAD THE TRUCK BEFORE THE PAYMENT WAS RECEIVED. SO I PAID, 2 DAYS LATER I REALIZED THAT THEY BROKE MY LAMP, CHIPPED A CORNER OF MY FAVORITE ITALIAN COFEE TABLE. AND MY IPOD FROM MY ELECTRONICS BOX WAS MISSING. MOVERS WERE SLOW AND WHEN I SAID GUYS WE HAVE 2 MORE HOURS TILL THE BUILDING LETS US USE THE ELEVATOR THEY SAID WHAT YOU THINK THIS OLYMPICS? ITS GONNA TAKE AS LONG AS ITS GONNA TAKE.
TERRIBLE ATTITUDE, UNPROFESSIONAL, SLOPPY WOULD NEVER RECOMEND. WORST COMPANY OUT OF 7 I EVER USED. PS THE QUOTE WAS $320 |
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| Quote or Order ID: | $320 |
| Quote or Order Cost: | $944 |
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| Origin: | New York |
| Pickup: | Late |
| Destination: | New York |
| Delivery: | On Time |
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| Dirty: | No |
| Items Stolen: | Yes |
| Damaged: | Yes |
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| Honesty: |  |
| Knowlegeable: | |
| Hold Times/Promptness: | |
| Overall Customer Service: | |
| Primary Contact: | MARK |
| Secondary Contact: | JANE |
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